Management

Reach and accomplish your business objectives more efficiently by learning how to manage and coordinate your resources.

Individuals managing smaller, shorter-term projects often wear multiple hats and have other job duties on top of their project responsibilities. This highly interactive workshop equips such jugglers to deliver great project results more efficiently and with less stress....
This 2-day workshop walks participants through all phases of the procurement process, giving them the skills needed to effectively contract outside resources while avoiding the potential traps and pitfalls along the way. It also covers information concerning organizational...
No matter how good we might be at meeting budgets and manipulating Gantt charts, successful project management simply does not take place in a vacuum. So much depends on how well we interact with other team members and stakeholders. This 2-day workshop employs self-assessments,...
This comprehensive workshop helps business analysts complement their practical systems thinking with a thorough understanding of effective people skills. A few of the many important topics covered in Survival Skills for Analysts include understanding team dynamics and resolving...
From enterprise analysis and scope definition to requirements determination and conceptual design, the Fast Start® in Business Analysis workshop gives analysts a thorough understanding of the entire Systems Development Life Cycle. Replete with both “hard” and “soft” skills, this...
This is a 1 day, hands-on workshop that teaches planning and estimating techniques to business analysts. Participants first discover how to properly identify project deliverables, and then determine the key activities needed to produce those deliverables. After reviewing a...
Understanding business process, pain points, and opportunities for improvement is everyone’s job, even if your title isn’t “business analyst”. Being able to create efficiencies, reduce costs, and effectively communicate are professional skills that can be used in any position....
The most important factor in successfully implementing new tools, techniques and skills is to apply them in real life situations. Business Analysis Simulation is a 2-day, workshop to complete the Advanced Certificate in Business Analysis Program. It is designed to offer a...
This course is for business analysts looking to improve the way they elicit, analyze, document and communicate requirements. Using the proven case study model, participants explore two approaches to requirements modeling: the Unified Modeling Language (UML) and Information...
This one-day workshop aims to provide a realistic and interactive overview of what business analysis is, and what a business analyst does in the framework of defining system solutions. This workshop will use a case study approach to allow participants to perform a current state...
From core fundamentals and technical design to quality assurance and implementation, Bringing Business Solutions to Life helps Business Analysts master all the important processes they are likely to encounter when launching new systems. This two-day workshop begins by reviewing...
By mastering the project requirements process, business analysts and project managers can better manage customers’ expectations and satisfy their needs. Requirements discovery is the first step to a successful project. This workshop focuses on the skills necessary to thoroughly...
The Certified Business Analysis Practitioner Exam is the industry recognized assessment of Business Analysis skills, knowledge, and capabilities. Backed by the International Institute of Business Analysis (IIBA®), this exam covers seven core competency areas as well as tools and...
This 2-day highly interactive, results-focused workshop is ideal for project team members, practicing project managers and project leaders who need to achieve consistent project success through people. Participants will acquire advanced interpersonal skills and learn consensus-...
Program Management is a two-day course that represents an approach that can significantly improve results when an organization must undertake an endeavor that is large in scope and complexity. Program management provides a framework for organizing and successfully managing these...
This one-day course covers everything project participants, sponsors, stakeholders and managers will need to know in order to understand and participate in the project management process. Participants will learn the significance of effective project management and how their role...
People look to project management executives for strong leadership and support, clear guidance and the ability to make well-informed decisions. It’s imperative that executives have the necessary skills and knowledge base to handle important issues such as strengthening...
This highly interactive workshop is designed to give participants a solid foundation in the concepts, tools and techniques of formal project management. While introductory in nature, this course is extremely comprehensive, covering the five key process groups and 38 core...
This workshop gives seasoned project managers the knowledge and skills necessary to successfully manage increasingly complex project issues to meet desired goals and objectives. Assuming a mastery of project planning, this workshop extends skills to the remaining project...
Project team members contribute to the success of a project by applying their knowledge, skill, and experience to completing project activities. In order for the team members to maximize their contribution, they must have a basic understanding of the project management process...
This 2-day workshop walks participants through all phases of the procurement process, giving them the skills needed to effectively contract outside resources while avoiding the potential traps and pitfalls along the way. It also covers information concerning organizational...
Technology and globalization have combined to create a work environment in which teams communicate and collaborate virtually, thereby breaking the boundaries of time, geography – even the organization itself. To ensure projects are completed successfully, managers must find ways...
No matter how good we might be at meeting budgets and manipulating Gantt charts, successful project management simply does not take place in a vacuum. So much depends on how well we interact with other team members and stakeholders. This 2-day workshop employs self-assessments,...
Software projects present their own unique set of characteristics and concerns, including development costs, speed of completion, quality and reliability. Mastering best practices estimation and risk management techniques is critical if one expects to deliver projects on time...
The course builds on the principles covered as part of the ITIL Foundation course and is aligned to the 2011 syllabus. It focuses on the lifecycle aspects of Service Design. The course covers the management and control of the activities and techniques within the Service Design...
This 3-day, highly interactive workshop is designed to give participants a solid foundation in the concepts, tools and techniques of formal project management. While introductory in nature, this course is extremely comprehensive, covering the five key process groups and 38 core...
This 3-day course covers the ITIL® Version 3 best practices which are composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. These disciplines represent a service life cycle framework that...